The article provides instructions on creating a "Quick Question". It outlines steps for setting up a question, including options to create or copy questions, choose question types, and define internal and display text. It details how to create answer options, randomize them, and manage display settings for results.
- Click the + Create button in the top right corner of the Activities screen to get started.
- Click Quick Question in the section marked Select an Activity Type.
Create the Question
You can collapse or expand each section on this page.
- Question options:
- Copy an existing question
- Create a new question
- Choose from single select, multi-select, or open-ended Question Types.
- Question Name—This field is used for internal reference and accepts upper and lowercase.
- Question Text—This field is displayed to members.
Create Answer Options
Set up answer choices by adding responses (maximum 100 characters) and enabling randomization to ensure unbiased results.
- Randomize Answers
- Generate Answers and Reporting Values
- Viewable
- Delete
- Lock Answer
- Add Other
- Add New Answer
The Reporting Value is how exports of data would display the member's answer(s).
Display Settings
Customize what displays to members immediately after they respond to your Quick Question.
- Show the quick question result to members after submission.
- Hide quick question results.
Activity Setup
Define your activity objectives and assign moderator teams to lead.
- Objective—Define your reason for the activity from one of the preset Objective options.
- Assign Team—Assign a team of moderators to lead this activity. The activity is available to all moderators by default if no team is assigned. Once you assign a team, this may not be changed.
Click Next in the bottom right to continue, or click Back in the bottom left to go back to the activity type selection screen.
Select an Audience
-
Choose the audience to target with your activity. Choose from the following
Audience options:
-
An existing community:
- All members
- Certain groups of members
-
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Generate a Distribution Link to share your activity anywhere.
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An existing community:
- Click Next to continue. Click Save to save your progress and remain on the same page.
NOTE: your audience is locked in once you save this Audience section. Any changes to your audience will require a new activity.
Community Experience Settings
- Category—Categories are most frequently used to organize community activities around functional themes such as Surveys, Discussions, Live Chats, or Albums. You can also create Categories to list different types of research methodologies.
- Topic—Topics organize community activities around a topical area. You could list TV shows, vehicles, customer experience, and more.
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Community Display—These checkboxes indicate where in the community pages you wish to display your Quick Question:
- Home
- Topics
- Categories
-
Availability—These settings indicate which device platforms you wish to make your activity available on.
- Mobile App
- Desktop/Web Browser
Incentives
Enable personalized rewards for members in exchange for their participation. Incentives are initially disabled; enable Incentives by sliding the toggle to Enabled. Here are some settings available to you:
-
Customize Activity Points—Set specific points for different actions within this activity.
- Successfully completing a survey
- Disqualifying from the survey
- Uploading files
- Commenting on an uploaded file
- Commenting or replying to someone's comment
- Define the Maximum Points a member can earn.
Once all required fields are entered, click Next to continue to the Publish step.
Publish
Review Summary
Take time to review your setup so far. Edit your Audience, Teams, and activity Configuration by clicking the pencil icon to the right of any of those sections.
Internal checks will determine if you can publish your activity. For instance, you can't publish if you have not added blocks to your Landing Page.
Set Status
Move your Activity from Draft to Scheduled to set dates and times for publishing and closing participation.
Move your Activity from Draft to Published to publish and start your survey collection immediately. You may still include a Close Date at this time.
The system automatically generates a quantitative report for each published Quick Question activity. It will be accessible from the Overview page when you click on a published Quick Question activity in the listing.