Our goal at Fuel Cycle is to release software updates approximately every two weeks, ensuring consistency and constant innovation. While some updates are more "under the hood," others include exciting new features to enhance your experience!

January 2026

Activities: Consistent Incentive Displays on All Publish Steps

Incentive details are now displayed consistently across all Activity Publish steps, following the improved format from the discussion board flow: "Completing a quick question: X points."

Platform Bug Fixes

In the External Survey flow (internal and standalone), editing the activity name on Step 2 no longer disables the Confirm & Continue button after you have already selected an audience.
Hovering on chart bars in Quant Reports, Dashboards, and the Overview page no longer triggers console errors and now correctly shows the standard tooltip.
When you move from the Details page to the Publish page in the activity creation flow for external activities, the page now loads with the top content in view, rather than placing you below the fold.
In Qual Reports, when you add multiple P2 points to a table and choose a custom order, the report now respects that order instead of sorting columns alphabetically.
Export notifications now correctly handle filenames with no spaces. Long continuous names will wrap within the notification area instead of spilling outside the border.

FC UX: Highlight Reels

Researchers can create a reel by combining multiple clips. Combining multiple clips into one reel lets you manage and share a single file. This helps others quickly find key moments without having to watch long videos. It also makes it easy to share highlight reels with clients and your team.

Quick Question: Graph Preview

Quick Question now includes a Card Preview block in the Setup step. As you configure a Quick Question, you can see how the card will look on the community homepage and, when results are shown, choose the chart type. You can design Quick Question cards with clear expectations of how members will see them.

FC UX Bug Fixes

The "Join Now" button in email notifications to moderators, participants, and support now correctly includes each recipient's unique link. The attached ICS calendar file also contains the right link in its location field. While links are always available on the admin side, this fix ensures you can easily access your session directly from your calendar and receive timely reminders.
You can now manually enter start and end times in the scheduler, and the dropdown menu displays time options in 15-minute intervals. This resolves previous issues with scheduling flexibility and improves usability.

FC UX Scheduling: Time Zone Visibility

Researchers can now view both the scheduled FC UX moderated session time and their local time while setting up or reviewing sessions. A new time zone selector on the dashboard also lets users view all sessions in their preferred time zone.

Discussion Board: Activity Refresh

Our team has made significant strides to ensure the experience around building activities is consistent, concise, and less error-prone. This latest development is another step toward a more unified approach to building activities on the platform. When Moderators create a new discussion board activity in the platform, they will be taken through the new activity builder flow.

December 2025

Panels Pricing Integration in External Survey Activity

Users can now get immediate pricing on US-based samples for external surveys (such as ad hoc panel projects), a request process that was previously routed through our Panels team. Transparent pricing is available for the Ad hoc Survey Panels Project in the US market via our External Survey Activity!

Create an External Activity, and on the Audience step, choose I need an audience. Complete the request form, calculate costs, and choose how you will pay for the panel sample.

Community Survey Activity Refresh

The most used activity—community surveys—has been updated to reflect our new activity builder flow. We've added a section in the setup step to configure survey settings that determine the pre- and post-survey experience for members.

This update makes Community Survey creation more predictable and less error-prone:

Consistent workflow—The same structured flow now applies to both external and community surveys, reducing context switching and training time.
Faster execution—A linear wizard reduces back-and-forth and clarifies what's required to get a survey into the field.

One feature to call out here is the Survey Experience section, where we can choose the behavior for the respondent before and after taking the survey. Depending on the settings here, the landing page will be enabled or disabled in the Details step of creating this activity.

Lastly, while this is a new way to create the Community Survey activity, if you go back to edit a survey activity built in the previous project builder, it will open for editing within this one.

Updated the Minimum Character Count for Searches

All search fields now have a consistent behavior of returning results after the first two characters of typing letters. Triggering search after two characters makes the interface feel faster and helps users find short terms like tags or acronyms more easily. It improves usability without adding noticeable performance cost.

Completed FCX Study Option in Cooldown Criteria for Groups

Users can now account for FCX Studies when creating a group with Cooldown criteria. When creating Dynamic/Subset Groups, locate the Completed FCX Study after the Completed Survey option in the existing Cooldown criteria.

Export to Word for FC Survey

You can now export a survey from Fuel Cycle as a .docx file containing survey questions, response options, and key configuration details in a readable layout. This preserves survey order and structure, ensuring stakeholders see it as respondents will.

Minor UI Fixes

We've made some enhancements to the Platform's Global Chart Settings and FC Survey's Expanded View.
We've also resolved a minor issue with some multi-select fields displaying the wrong percentages and chart data in Member Composition Dashboards.

FC UX: Randomization of Unmoderated Study Options

You can now randomize the order of response options in Single Choice, Multiple Choice, and Preference Testing tasks. When enabled, the platform automatically shuffles the choices shown to each participant.

Randomizing options helps reduce ordering bias and improves data quality. By removing fixed placement effects, you get cleaner insights and more reliable rankings.

FC UX: Participant Name Auto-Labeling in Moderated Study Transcripts

Transcripts for moderated studies now display participant names automatically. The system uses the name entered on the session join screen, removing the need for manual relabeling.

Accurate speaker labeling improves clarity, reduces post-session cleanup, and helps teams review conversations faster. You no longer need to guess who said what or edit generic placeholders like "Participant A."

FC UX: New Moderated Study Clip Creation Method

You can now create clips in moderated recordings using a new pop-up interface that lets you set exact start and end times. Use the Create Clip button to open the editor and manually define your clip range.

This update gives you more control over clip timing and streamlines the editing process. You can now create precise clips without relying only on transcript selection.